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Ensure every second of virtual care time spent on CCM, RPM and other programs is automatically tracked. Time spent by any care provider will be automatically assigned to the patient/consumer. Timed care will be accurately assigned by patient, care provider and task.

Use dashboard metrics to know which patients have met a billable threshold in a given time period (i.e. “20 minutes or more in a calendar month”) — which are close — and assign resources accordingly to optimize for delivering the billable standard of care.

View dashboards and run reports that help your organization provide the best possible care to the most patients with a given set of resources. For example, in a given time period, know how many total Patients each Care Pro engaged, the average virtual care time spent per patient, compare to aggregate organizational averages, and more.

Ensure that if your organization is audited by CMS or another party regarding virtual care you have a detailed record of care provided by whom and when and for what purpose that is stored in a secure and redundant manner that is impervious to any locally lost/destroyed computers or devices.

Ensure your care professionals can automate time tracking from any desktop, phone, or tablet device and that time tracking is automatically synced regardless of which device was used to track time and from where and from which care professional.

Exchange data automatically between HealthIQ and your EHR, practice management, billing, claims or other systems. Stay in sync with multiple cost efficient and effective approaches.